Return Policy
Our return policies are valid for 30 days. If 30 days have passed since your purchase, unfortunately we cannot offer you a refund or exchange.
Eligibility for Return
To be eligible for a return, your item must be unused, in the same condition that you received it, and sent back in the original packaging. Any signs of cleaning or damage will void the return eligibility.
In order to complete your return, we require a receipt or proof of purchase.
Please do not return the product to the manufacturer.
Partial Refunds (if applicable)
In some situations, only partial refunds may be granted, such as:
- Items returned more than 30 days after delivery
Refund Process (if applicable)
Once we receive and inspect your return, we will send you an email notification. The email will inform you whether your refund is approved or denied. If approved, a credit will be automatically applied to your credit card or original method of payment within a certain number of days.
Late or Missing Refunds (if applicable)
If you have not received your refund yet, please follow these steps:
- First, check your bank account again.
- Then, contact your credit card company, as there may be a delay before your refund is officially posted.
- Next, contact your bank, as processing time can vary before a refund is issued.
If you've completed all of these steps and still haven't received your refund, please contact us at [email protected].
Promotional Items (if applicable)
Only regular priced items are eligible for a refund. Unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange your item for the same product, please email us at [email protected].
Shipping
To return your product, please mail it to: [email protected].
You will be responsible for covering your own shipping costs for returning the item. Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted from your refund.
The time it takes for your exchanged product to reach you may vary depending on your location.
If you're returning items valued over $75, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.